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Steve_Knoxville
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Why can't I order a hard drive cable?

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HP 15-dw3065st 15.6" Notebook
Microsoft Windows 10 (64-bit)

Why can't I order spare part Hard drive cable L52025-001?

8 REPLIES 8
iomare
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Hi,

I think you are trying to install a 2.5" SATA3 drive in your machine.

The best idea would probably be to just upgrade the M2 PCIe NVMe SSD to a higher capacity one from your preferred brand. It might also be cheaper as you do not need any extra parts.

Example

https://www.amazon.com/Blue-SN550-1TB-NVMe-Internal/dp/B07YFFX5MD/ref=sr_1_3?dchild=1&keywords=pcie+...

 

and then reinstall the OS

Download Windows 10

 

now if you want to install a 2.5" drive you will need the cable and the board

Hard drive board    part number L52024-001

Hard drive cable    part number  L52025-001

 

they are not available in HP store, so you could try your nearest HP service center or just find online

Example:

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313&_nkw=L52025-001&_sacat=0

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313&_nkw=L52024-001&_sacat=0

 

Service manual:

http://h10032.www1.hp.com/ctg/Manual/c06941101.pdf

 

Hope it helps,

David

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Please click on accept as solution if answered your question

Steve_Knoxville
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Message 3 of 9
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That is not even remotely like an answer to my question. 

BTW I know how to swap an M.2 out already.

Others have used this nonHP part with some success, which still doesn't answer why the cable is not available from HP.

https://www.amazon.com/15s-dy0005TX-15s-dy0006TX-15s-dy0002TX-15S-DU1004TX-DD0G75HD011/dp/B07Y9MTWB5

 

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Dragon-Fur
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Edits - Correction to the suggestion

 

Apologies for jumping in unannounced.

 

@iomare  Thanks for taking the time to explain the alternatives and the how-to.

 

@Steve_Knoxville 

 

HP carries a limited number of parts.

Our Community cannot know why HP does not carry particular parts for a particular project.

HP does not tell us why they carry "this" and not "that".

 

Opinion

 

In general, space, money, and management for housing parts costs money.

HP is not a full service parts house.

 

Current Events

In particular, even if the part would be generally available, that is, the part shows out of stock when you check the HP Parts Store , these parts might be sitting in a large cargo container stuck at the Suez Canal.

 

What to do?

Suggested:

Order the part by number from an online store in your region that has the part number in stock.

 

Found this reference - see the solution from the customer.

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/quot-L52025-001-quot-Upgrade-a...

 

Part number from the  Maintenance and Service Guide

Page 22  - L52025-001

 

Will that help?

Unknown.

Perhaps worth a look.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

 

Dragon-Fur

Steve_Knoxville
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Message 5 of 9
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"Not Orderable" doesn't sound like it means hidden in a warehouse.

Additionally, I contacted my only local HP Authorized Repair Center (uBreakiFix) and they are not interested in the slightest in ordering any individual parts but they would love for me to bring my brand new computer into their store for an evaluation.

How they would order a not orderable part anyway, I am a little fuzzy on.

And this has been an issue on this part since at least 2019.

 

Steve_Knoxville_0-1616954760714.png

 

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Dragon-Fur
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Message 6 of 9
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@Steve_Knoxville 

 

Right.

I updated my previous post with what information I could find on the subject.

That's the best I can offer.

Good Luck.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

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Steve_Knoxville
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Huffer,

 

Noted already in discussion and this is what I've ordered since posting.

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Why-can-t-I-order-a-hard-drive...

 

I am beginning to notice a theme around here.

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iomare
Level 15
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I hope it is a dark theme.

Love dark themes.

 

Take care,

David

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