cancel
Showing results for 
Search instead for 
Did you mean: 
Lesley21
New member
1 0 0 0
Message 1 of 2
122
Flag Post

Why doesn't my HP laptop Envy x360 hold a charge for more than 2 hours when not plugged up to power?

HP Recommended
HP ENVY x360
Microsoft Windows 10 (64-bit)

Why doesn't my HP laptop Envy x360 hold a charge for more than 2 hours when not plugged up to power? I thought it would last longer after being charged and plugged in for more than 8 hours.

1 REPLY 1
savvy2
Level 7
1,432 1,383 39 123
Message 2 of 2
Flag Post
HP Recommended

needs a new battery

nothing inside any PC has such a short life.

for sure abused, over or under charged !

or not using the AC pack anytime , AC power is present that act shortens life more,  (discharge cycles are limited !!!!)

ever battery makers web site tells you that,  and more,

the run time goes less and less by age, and abuse. (look up that work at the battery site)

 

NO warranty answers by me.
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation