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Message 1 of 2
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Why doesn't my HP laptop Envy x360 hold a charge for more than 2 hours when not plugged up to power?

HP Recommended
HP ENVY x360
Microsoft Windows 10 (64-bit)

Why doesn't my HP laptop Envy x360 hold a charge for more than 2 hours when not plugged up to power? I thought it would last longer after being charged and plugged in for more than 8 hours.

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Message 2 of 2
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HP Recommended

needs a new battery

nothing inside any PC has such a short life.

for sure abused, over or under charged !

or not using the AC pack anytime , AC power is present that act shortens life more,  (discharge cycles are limited !!!!)

ever battery makers web site tells you that,  and more,

the run time goes less and less by age, and abuse. (look up that work at the battery site)

 

NO warranty answers by me.
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