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‎02-05-2025 09:37 PM

HP Recommended
Operating System: Microsoft Windows 11

Recently my keyboard area is feeling excessively hot while connecting my notebook to plug and charge.
Should I send for repair or anything I can check on it?

Category:
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1 REPLY 1

‎02-11-2025 07:00 AM

HP Recommended

Hi @KTKITCHEN,

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

You can help prevent overheating by making sure there is adequate ventilation around the computer, the fan vents are cleaned regularly, the computer is in a cool environment, and the BIOS is up-to-date. For more information, go to HP Notebook PCs - Protecting and caring for your notebook.

 

 

For detailed instruction on to prevent heating issue, please refer to the link useful link below:

 

https://support.hp.com/in-en/document/ish_3894569-1692683-16

 

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day! 

 

Regards, 

Vince_0406

 

I am an HP Employee

If you find the information provided useful or solves your concerns, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
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