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‎12-13-2019 06:44 AM - last edited on ‎12-13-2019 09:00 AM by Retired

HP Recommended
Product: HP Notebook - 14-am052nr (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Trying to update Windows 10. It keeps saying I don't have enough space. I have no personal files and only use the computer to surf the internet.  Every time I free up space, there's seems to be more stuff that pops up. The only files on the computer is what came with it. I've not added anything else.  I've tried using an external usb to no avail and I do have onedrive 

Serial number:  [edit] Product number: W2M36UA

1 person had the same question
1 REPLY 1

‎12-13-2019 02:41 PM

HP Recommended

@LanCo96 

 

Your machine is the one which ONLY has a crazy 32 GB eMMC of storage . Its specs

 

    https://support.hp.com/au-en/document/c05243191

 

Please use the following guide to update Windows 10

 

      https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-Windows-10-OS-on-an-HP-Stream-with-3...

 

Regards.

BH
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