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HP Recommended
HP ENVY x360 Convertible 13-ay0xxx
Microsoft Windows 10 (64-bit)
 
 
 

Hi,

 

Does my notebook has IR?  How do I check?

 

Thanks.

 

Alf 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@alpot 

 

Category Product Information > Select Specifications

Open the Specifications list

Look for your model in the list

Open the Specifications for your computer

Check to see if the Webcam / Camera is listed in the specification file

 

For example,

This model:

 13-ay0000nc Product Specifications

does not include the IR camera option

Webcam
HP Wide Vision 720p HD camera with camera shutter and integrated dual array digital microphone

 

 

What else?

 

Method – Use PartSurfer to check the components in your computer

 

PartSurfer might be able to tell you exactly which parts came with your computer.

  • For best results, use the Serial Number for your search
  • Reminder:  Do NOT post private information (including serial number) here on the Community)

 Open PartSurfer

  • Select your Country
  • Search for your computer / printer / device >> See HINT
  • Need Help?  Tab Self help > find and open the User Guide and FAQ

How to use PartSurfer:

  • Select your region / country - PartSurfer must know your general location
  • Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number

Look the results for “WEBCAM”

NOTE:  Some newer models may list the device as “camera”

 

What else?

 

Method - Check your computer to find the type of camera

 

Control Panel > icon view > Device Manager 

Open Category Cameras

 

Method – Check Settings for “Windows Hello Face”

 

Settings > Accounts > Sign-in Options

If Windows Hello is not available, you will see a message:

Windows Hello Face

This options is currently unavailable - click to learn more

 

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 13-ay0000 x360 Convertible Laptop PC series 

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You.

Answered? Click "Accept as Solution" .

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@alpot 

 

Category Product Information > Select Specifications

Open the Specifications list

Look for your model in the list

Open the Specifications for your computer

Check to see if the Webcam / Camera is listed in the specification file

 

For example,

This model:

 13-ay0000nc Product Specifications

does not include the IR camera option

Webcam
HP Wide Vision 720p HD camera with camera shutter and integrated dual array digital microphone

 

 

What else?

 

Method – Use PartSurfer to check the components in your computer

 

PartSurfer might be able to tell you exactly which parts came with your computer.

  • For best results, use the Serial Number for your search
  • Reminder:  Do NOT post private information (including serial number) here on the Community)

 Open PartSurfer

  • Select your Country
  • Search for your computer / printer / device >> See HINT
  • Need Help?  Tab Self help > find and open the User Guide and FAQ

How to use PartSurfer:

  • Select your region / country - PartSurfer must know your general location
  • Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number

Look the results for “WEBCAM”

NOTE:  Some newer models may list the device as “camera”

 

What else?

 

Method - Check your computer to find the type of camera

 

Control Panel > icon view > Device Manager 

Open Category Cameras

 

Method – Check Settings for “Windows Hello Face”

 

Settings > Accounts > Sign-in Options

If Windows Hello is not available, you will see a message:

Windows Hello Face

This options is currently unavailable - click to learn more

 

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 13-ay0000 x360 Convertible Laptop PC series 

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You.

Answered? Click "Accept as Solution" .

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.