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‎11-15-2019 10:16 PM

HP Recommended
Product: HP Notebook 15-ba044au
Operating System: Microsoft Windows 7 (64-bit)

I have installed win 7 previously a lot of time there was no problem with usb ports but recently, after intsalling win 7, out of the three usb ports ( 2 on left side 1 on right side ) only the right one is working and the other two shows no response, usually there was no usb driver i had to install each time after installing win 7 it seems i need one this time but i can't find it anywhere.  : (

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-16-2019 07:39 AM

HP Recommended

Hi:

 

Install the W7 x64 AMD chipset drivers from the link below and restart the PC.  Scroll down the page...select:

 

Windows 7 - 64-Bit Edition

 

Revision Number   18.10.0830    File Size   65.4 MB    Release Date    9/4/2018

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

View solution in original post

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3 REPLIES 3

‎11-16-2019 07:39 AM

HP Recommended

Hi:

 

Install the W7 x64 AMD chipset drivers from the link below and restart the PC.  Scroll down the page...select:

 

Windows 7 - 64-Bit Edition

 

Revision Number   18.10.0830    File Size   65.4 MB    Release Date    9/4/2018

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

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‎11-18-2019 08:19 AM

HP Recommended

it worked thanks a lot.

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‎11-18-2019 08:50 AM

HP Recommended

You're very welcome.

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