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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Flag Post

Wrong computer was delivered

HP Recommended
HP 15 Laptop
Microsoft Windows 10 (64-bit)

I just received my sons new laptop. The box seemed large. When we opened it, it is the 17in. I bought the 15 inch!! It was $100 extra for the smaller laptop. He needs the smaller so he can carry it to class!! I have been on hold with customer support for 45 mins. I tried the virtual agent and got nowhere. There is no option online for having wrong computer delivered! 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Mom2coach

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

The_Fossette
I am an HP Employee

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