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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-31-2020 04:50 AM

HP Recommended
Product: HP ZBook 15u G5
Operating System: Microsoft Windows 10 (64-bit)

I am facing issue with my zbook keyboard it wont work every time when there is MS update it will install the new below driver and after restart keyboard not working, I have to uninstall/rollback to default driver to work again.

 

Following version driver updates everytime with next MS update. I cant disable this driver to install next time. I tried uninstall driver every time to work my keyboard with previous driver.

 

Hewlett-Packard Development Company, L.P. - Keyboard - Standard 101/102-Key or Microsoft Neutral PS/2 Keyboard for HP Hotkey Support

Version 11.1.5.1

 

Please could someone help me as to resolve this issue as its pain to do rollback and restart every time with new updates. 

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