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HP Recommended
2DS92UA
Microsoft Windows 10 (64-bit)

recently when I turn on my notebook, sometimes the screen show up with this message - battery capacity low, battery 601,

Do I need to replace the battery?  how to replace? where to buy the battery?  Here is my notebook info: 

Model:  15-cc123cl

[personal information removed]
Product Number: 2DS92UA

Thank you

1 REPLY 1
HP Recommended

@singgood 

 

Normally error 601 means it's time to replace the battery of your machine

 

Regards.

BH
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