Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

battery error Q08F9K-7NF9HC-XD7WLJ-C0EV13

HP Recommended
Notebook HP - 15-r237nl (ENERGY STAR)
Microsoft Windows 10 (64-bit)

id errore.PNG

Does someone know something about ID error Q08F9K-7NF9HC-XD7WLJ-C0EV13   ? It should be about a battery malfunction. The notebook is "plugged in but not charging", I can use it only when it's plugged in while it doesn't turn on by battery. What's the problem? Can you help me please?

Level 12
7,692 7,654 332 702
Message 2 of 2
Flag Post
HP Recommended
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation