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HP Recommended
Notebook HP - 15-r237nl (ENERGY STAR)
Microsoft Windows 10 (64-bit)

id errore.PNG

Does someone know something about ID error Q08F9K-7NF9HC-XD7WLJ-C0EV13   ? It should be about a battery malfunction. The notebook is "plugged in but not charging", I can use it only when it's plugged in while it doesn't turn on by battery. What's the problem? Can you help me please?

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