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Message 1 of 2
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Flag Post

battery issue

HP Recommended
hp notebook- 15da0352tu
Microsoft Windows 10 (64-bit)

my laptop is charging 90% without any problem. after that[charger is plugged in already]-it stops or charge in alternate mode and sometimes it shows charging and sometimes it shows no charging..

plz resolve my problem through live chat..  

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@shubham0612ys

 

I reviewed your post and I understand that battery is not charging correctly.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager and check if it helps.

 

Here is how you do it.

 

Step 1: Click the Windows “Start” button and right-click “Computer.”

Step 2: Click “Manage,” then “Device Manager.”

Step 3: Click the “Batteries” section. A list of devices will appear.

Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”

Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.

 

Restart the computer and the issue should be fixed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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