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‎08-04-2020 02:38 AM

HP Recommended
Product: notebook product no. = 3xz25ea#abv
Operating System: Microsoft Windows 10 (64-bit)

my hp notebook's specs show that it has a battery life of around 11 hours and when video is being watched it is around 9 hours but when i use my notebook while watching a movie (offline/downloaded) with microsoft movies and tv it works for maximum 2 hrs or 2.5 hours not more than that and while doing other thing it lasts not more than 3 to 3.5 hours is the specs given wrong or is it any settings which needs to be modified to increase the battery life?

1 REPLY 1

‎08-06-2020 11:49 AM

HP Recommended

@Amaan_Teli, Welcome to HP Support Community!

 

I suggest you perform the troubleshooting steps from this document HP Notebook PCs - Testing and Calibrating the Battery (Windows) to isolate and understand the issue.

 

Also, refer to the document HP Notebook PCs - Improving Battery Performance to lean more.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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