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HP Recommended
HP Pavilion x360 - 14-ba160nz
Microsoft Windows 10 (64-bit)

Hello,
i need to find the exact battery model in order to replace my old dead battery on my HP Pavilion x360 - 14-ba160nz.

HP assistant provides battery info but i cannot understand what is the model to order it online. I searched on this forum for my laptop model but could not find this info. Many thanks in advance.

 

Primary Battery: Very Weak

Warranty Type: 3
Cycle count: 162 / 1000
Manufacturer: 333-42-5D-A
Serial Number: 00304 01/22/2019
Temperature: 28 °C
Current: 274 mA
Failure ID: REOOW

Terminal Voltage: 13185 mV
Design Voltage: 11550 mV
AC Power: Yes
CT Number: 6GFTBN6GWC104Q
Design Capacity: 42 WHr
Full Charge Capacity: 3 WHr (6%)
Remaining Capacity: 1 WHr

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the service manual for your notebook's model series:

 

Maintenance and Service Guide HP Pavilion x360 14m Convertible PCIMPORTANT! This document is intende...

 

The HP battery part number and description can be found in chapter 3 on page 20.

 

Battery (3-cell, 41-Wh, 3.6-Ah, Li-ion)    HP part # 916811-855

 

HP does not sell the battery you need, so the only suggestion I can offer would be to do a search by the HP 916811-855 battery part number on Amazon or eBay and find a compatible aftermarket battery that references the HP part number.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Below is the link to the service manual for your notebook's model series:

 

Maintenance and Service Guide HP Pavilion x360 14m Convertible PCIMPORTANT! This document is intende...

 

The HP battery part number and description can be found in chapter 3 on page 20.

 

Battery (3-cell, 41-Wh, 3.6-Ah, Li-ion)    HP part # 916811-855

 

HP does not sell the battery you need, so the only suggestion I can offer would be to do a search by the HP 916811-855 battery part number on Amazon or eBay and find a compatible aftermarket battery that references the HP part number.

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