07-20-2016 07:18 PM
07-22-2016 10:46 AM
Welcome to HP Forums! I have read your post and wanted to help.
I understand that your laptop stopped charging at 18%. In order to better assist you, please provide the product number of your laptop.
You can start the troubleshooting with the following document:
Let me know if it helps.
If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. :catvery-happy:
I work on behalf of HP
Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!