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‎09-04-2024 05:02 PM

HP Recommended

I have an HP Spectre X360 Laptop, i&, convertible 13, which I rarely use, therefore the rechargeable batter is dead. I need to replace it. Does anyone know what model number the battery is and also what size screw drivers are needed to open the back .. I have tried some but cant open it

Thank you

 

Category:
1 REPLY 1

‎09-07-2024 10:03 AM

HP Recommended

Hi @Paul42O,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To get the details on the battery, I recommend you contact phone support. 

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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