07-05-2016 04:33 AM - edited 07-05-2016 04:33 AM
The battery on my dv6-6026tx laptop stopped charging, however windows still says "plugged in, charging" just the percentage stays at what ever it was when it was plugged in (currently 15%, for the last 2 hours).
If i unplug the charger the battery will discharge normally.
If i take the battery out while the computer is running, the laptop will stay on and run on the charger as it's supposed to.
I have tried charging the laptop both while on and off, and have tried booting it up while plugged in and while unplugged.
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07-05-2016 05:02 AM
Run the HP Battery health test in the HP Support Assistant. It will read the data in the battery like the number of cycles...like odometer on a car and also the health of each cell. The most likely thing is that the battery needs replacement. They do not last forever.
07-05-2016 07:50 AM
ok, so the battery check says the battery is ok, it also says the cycle count is at 0/300.
what does seem believable is that the battery is running at 50% capacity, and that cell 4 is dead.
looks like i need a new battery...