confused_person Honor Student
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battery wont charge

Pavillion dv6-6026tx
Microsoft Windows 7 (64-bit)

The battery on my dv6-6026tx laptop stopped charging, however windows still says "plugged in, charging" just the percentage stays at what ever it was when it was plugged in (currently 15%, for the last 2 hours).

If i unplug the charger the battery will discharge normally.

If i take the battery out while the computer is running, the laptop will stay on and run on the charger as it's supposed to.

I have tried charging the laptop both while on and off, and have tried booting it up while plugged in and while unplugged.

Help?

battery.png

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Provost Provost
Provost
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battery wont charge

Run the HP Battery health test in the HP Support Assistant. It will read the data in the battery like the number of cycles...like odometer on a car and also the health of each cell. The most likely thing is that the battery needs replacement. They do not last forever. 

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confused_person Honor Student
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battery wont charge

ok, so the battery check says the battery is ok, it also says the cycle count is at 0/300.

what does seem believable is that the battery is running at 50% capacity, and that cell 4 is dead.

looks like i need a new battery...

 

batterytest.png

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