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Klaudia9 Honor Student
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Pavilion 15 bc005nh
Microsoft Windows 10 (64-bit)

Hello. I need to purchase a new battery for my HP Pavilion 15 bc005nh. Where can I find battery that compatible my laptop? I tried but i did't find.  And another question is how can I remove the back cover of the laptop?

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Hi! @Klaudia9,

 

I have checked the records and found the part number for the replacement battery.

 

Please find the part details listed below.

 

Battery, 3-cell, 61 Wh, 5.37 Ah 849910-850

 

Refer the laptop user guide for more information. Click Here

 

Note: Refer page 38 for more information.

 

Also, refer to page 36 from the laptop user guide to know more information about removing the base enclosure.

 

You can purchase the part from HP parts store using this link. Click Here

 

Also, if the unit is still under warranty, you can contact HP support and get a replacement battery for the laptop.

 

Contact HP using this link. Click Here

 

Hope this answers your query!

Take Care! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

Klaudia9 Honor Student
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Thank you.

So i just gotta disconnect the battery and replace the new?

98B4ED2C-4F8D-4B1B-9B65-A53C353FFB5B.jpeg

 

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Hi! @Klaudia9,

 

 Thanks for writing back to us.

 

Yes, you need to remove the battery as suggested from the user guide to replace with a new one.

 

Refer the laptop user guide to know more information about battery replacement. Click Here

 

Note: Refer page 36 for more information.

 

Also, if you are not sure about the battery replacement. Please contact HP support and get the service options for your laptop.

 

Contact HP support using this link. Click Here

 

Hope this helps!

Take Care!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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