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Hi my battery need to be replaced. Where i can get the original battery?
Hp Care Pack says that my coverage is still for next 8 months but on HP Support it say that my warranty is expired.
I am living in Ireland but i bought laptop in Netherland by Komplett.ie
Go to Solution.
(17) Battery (3-cell, 52-Wh, 4.55-Ah, Li-Ion, includes cable) L48495-005
HP original and HP Carepack are two different warranties so both sites could be right. Carepack will cover the battery up to 3 years.
You should have a Carepack number. Include that when you start a support case.
Contact Official HP® Support – Ireland | HP® Customer Support
The HP Parts Store for Ireland did not have the battery. If you just want to do it yourself:
New Genuine PG03XL Battery for HP Pavilion Gaming 15-DK L48430-AC1 L48495-005 | eBay
See pp. 31-36 here:
Post back with any more questions and please accept as solution if this is the info you needed.
I am attaching screenshoots of my warranty from Hp App "Care Pack" and from Hp Website. Now,
which one is correct ?With who i should contact about my battery?
We are not warranty support here. I gave you the link to get started. Good luck.
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