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TomaszRogoz1983
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Solved!

bettery replacement

HP Recommended
HP Pavilion Gaming - 15-dk0619nd
Microsoft Windows 10 (64-bit)

Hi my battery need to be replaced. Where i can get the original battery?

Hp Care Pack says that my coverage is  still for next 8 months but on HP Support it say that my warranty is expired.

I am living in Ireland but i bought laptop in Netherland by Komplett.ie

 

Thanks

Tomasz

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Huffer
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HP Recommended

(17) Battery (3-cell, 52-Wh, 4.55-Ah, Li-Ion, includes cable) L48495-005

HP original and HP Carepack are two different warranties so both sites could be right. Carepack will cover the battery up to 3 years.

 

You should have a Carepack number. Include that when you start a support case.

 

Contact Official HP® Support – Ireland | HP® Customer Support

 

The HP Parts Store for Ireland did not have the battery. If you just want to do it yourself:

 

New Genuine PG03XL Battery for HP Pavilion Gaming 15-DK L48430-AC1 L48495-005 | eBay

 

See pp. 31-36 here:

 

 

Manual 

 

Post back with any more questions and please accept as solution if this is the info you needed. 

 

 

 

 

 

 

 

 


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TomaszRogoz1983
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Hi ,

 

I am attaching screenshoots  of my warranty from Hp App "Care Pack" and from Hp Website. Now,

which one is correct ?With who i should contact about my battery?

Regards

Tomasz

 

HP Website.jpgHP APP.jpg

which one is correct ?With who i should contact about my battery?

Regards

Tomasz

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Huffer
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We are not warranty support here. I gave you the link to get started. Good luck. 


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