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hi, I have had a blue screen problem for a few weeks now, I think the problem is the intel integrated video card because it tells me to update it every day. The windows error viewer gives me the volmgr error and then the critical kernel 61-43, i tried to reinstall windows to fabric, update drivers, disable drivers, i do everything  but nothing change

3 REPLIES 3
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Hi @fabiobalsamo,

 

Welcome to the HP Support Community.

 

I'd like to help!

 

This concern might occur due to some startup applications or hardware driver issues. We suggest that you check and follow the troubleshooting steps in this article to resolve it.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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Hi @fabiobalsamo,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Elohi_NR
I am an HP Employee
HP Recommended

Hi @fabiobalsamo,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.

Elohi_NR
I am an HP Employee
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