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Locked

‎04-20-2018 01:09 PM

HP Recommended
Product: pavilion 15au020wm

tried hp methods, can't seem to crack the code.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-20-2018 01:11 PM - edited ‎04-20-2018 02:19 PM

HP Recommended

@jjk4

 

At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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5 REPLIES 5

‎04-20-2018 01:11 PM - edited ‎04-20-2018 02:19 PM

HP Recommended

@jjk4

 

At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎04-23-2018 06:33 AM

HP Recommended

I have received the code 11118627.  The message returned indicated I should use 12345 as the password, but that didn't

work;  retried several times, but no luck.

 

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‎04-23-2018 06:39 AM

HP Recommended

@jjk4

 

As long as the code is not prefixed with a i

 

Enter  04870209

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎04-23-2018 07:10 AM

HP Recommended

Worked, just as you described. Many Thanks!

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‎04-23-2018 07:11 AM

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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