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HP Recommended
HP Pavilion 2PS69EA
Microsoft Windows 10 (64-bit)

HP Pavilion — 15-ck011ur, 2PS69EA.

I used it neatly and carefully, but both plastic inserts in the lids fell out and were lost. When you open it, the lid is on the table and rubbed. Where can I find and order these inserts? They looked everywhere, but, apparently, only a "donor"? Help who faced the problem.

2 REPLIES 2
HP Recommended

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HP Recommended

@Balak2 If the device is no longer covered by an HP warranty, you may order the replacement parts on the HP Parts Store, If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

 

Or, If you have an HP authorized service center near by, you should be able to take it to them and have it checked,

Here is a link to HP Service Centers, by Country/Region: Click here

 

P.S: Welcome to HP Community 😉

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

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