If you are looking for some assistance, you will need to identify your notebook with its complete product number. Otherwise, we really can't help you.
When logged into Windows. Hold down the Fn key and tap the Esc key.
That will invoke a system information window.
Post the product number seen there.
You posted this in the desktop section. You own a notebook. I will move this to the notebook section.
If you really want to say thanks, click on the Thumbs up icon .
If your problem is solved or question answered by my post, please click the Accepted Solution button in that post.
