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Posts: 1
Member Since: ‎03-25-2017
Message 1 of 2 (72 Views)

broken left hinge

Product Name: Hp notebook 15-f272wm
Operating System: Microsoft Windows 10 (64-bit)
I have this Hp notebook 15 that i have been using for over 12 months now. Today I was working on it and it was then that when i flipped the lcd to turn it off that its hinge broke all of a sudden. at first i could not understand the problem but as i turned the screen down it creaked and the cover on screen's edges ripped apart. What should i do? Is this included in warranty?
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Posts: 7,429
Member Since: ‎07-16-2015
Message 2 of 2 (56 Views)

Re: broken left hinge



I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

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