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Honor Student
Posts: 3
Member Since: ‎04-16-2017
Message 1 of 6 (185 Views)

broken left hinge

Product Name: HP ENVY TouchSmart 15-j105ea
Operating System: Microsoft Windows 10 (64-bit)

Like most HP Envy machines I too now have a broken left hinge. 

Before it falls apart, would it be possible to buy a replacement base? and from where?

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Dean
Posts: 10,143
Member Since: ‎12-04-2012
Message 2 of 6 (165 Views)

Re: broken left hinge

> Would it be possible to buy a replacement base? and from where?

 

Search:  http://PartSurfer.hp.com for the availability of parts for your specific HP notebook.

 

Honor Student
Posts: 3
Member Since: ‎04-16-2017
Message 3 of 6 (156 Views)

Re: broken left hinge


mdklassen wrote:

> Would it be possible to buy a replacement base? and from where?

 

Search:  http://PartSurfer.hp.com for the availability of parts for your specific HP notebook.

 


Already looked in all stores. 

My Product number is F9V26EA. Check for yourself nothing shows up for me. 

Let me know if you have an appropriate link?

Dean
Posts: 10,143
Member Since: ‎12-04-2012
Message 4 of 6 (148 Views)

Re: broken left hinge

Your computer: https://support.hp.com/ca-en/document/c04232206

 

 From: http://h10032.www1.hp.com/ctg/Manual/c03943414

"HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC -- Maintenance and Service Guide"

 

On page 23:

 

Base enclosure (includes 4 rubber feet, battery lock latch, battery release latch, and RJ-45 cover)  720534-001

 

Is this the part that you want to purchase?  Or, is it one of the other parts also on page 23?

 

 

 

 

Honor Student
Posts: 3
Member Since: ‎04-16-2017
Message 5 of 6 (128 Views)

Re: broken left hinge

Part sound correct, do you have a link where this can be purchased from within the UK?

Dean
Posts: 10,143
Member Since: ‎12-04-2012
Message 6 of 6 (105 Views)

Re: broken left hinge

> Do you have a link where this can be purchased from within the UK?

 

No, I don't.

 

If you order the part via http://PartSurfer.HP.com

and specify a UK shipping-address, will your order be fulfilled from HP Europe? (plus/minus Brexit)

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation