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HP Recommended
ERUK5ONU
Microsoft Windows 10 (64-bit)

I bought a brand new laptop today and not even an hour after i opened and registered, these loud fan noise started. i havent even used any games or anything that it would heat it. its very annoying noise and i dont know how to stop it. again it is a brand new laptop, 3 hours old. 

2 REPLIES 2
HP Recommended

It would help if you provided the Product name ( SKU).

 

HP does not manufacture a notebook with the designation ERUK5ONU.

 

I notice that you posted this in the desktop section although you identified it as a notebook.  I will move it to a more appropriate section of the forum.



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended

Hi@jen123456, Welcome to the HP Support Community!

 

Request you the following list describes some causes of excessive heat & Fan making noises 

  • Dust inside the laptop.  
  • A new component, such as a hard drive, is added. The extra component causes the power supply to work harder and generate more heat. Extra heat also radiates off the new component and adds to the temperature inside the case.  
  • Over time, some cooling fans might slow down and wear out, as the laptop is getting hot, depending on the usage of the laptop.  
  • High ambient room temperature.  

Step 1: Removing dust and lint by cleaning vents  

Step 2: Ensuring proper space for ventilation  

Step 3: Updating the BIOS  ( Make sure Power adaptor connected to notebook )

Step 4: Using HP CoolSense technology  

Step  5: Update the Windows 

Step  6:Update Drivers from HP Support Assistance 

 

             

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.