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can't connect my blue tooth devices computer is now saying that I don't have a bluetooth device.

HP Recommended
Example: Pavilion dv6-1355

I just had an issue with my start button now working and now I also don't a bluetooth device according to my computer troubleshooting.  I just purchased a new network adapter it's working but I can't add my headphones, mini external speakers, or printer.  Also can't add the bluetooth icon back in my hidden icons in the bottom task bar.  I did install the intel bluetooth but I am not showing where I can turn it on.  Still getting the message no bluetooth.

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@Pa21 

 

Pavilion dv6-1355 is an invalid model/product. Did it have BT before the problem with Start button ? What is its Operating system ? You can use USB dongle, for example

 

        http://www.officeworks.com.au/shop/officeworks/p/targus-bluetooth-4-0-usb-adaptor-taacb75au


There are many brands and models around, cheaper too.

 

Regards.

BH
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Thanks BH:

I did have it before and I was using a wireless adapter.  I just repurchased another wireless adapter (nano) as the other one stopped working.  

 

On the bottom of the computer it says it is a model dv6-1355dx. 

 

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@Pa21 wrote:

.... On the bottom of the computer it says it is a model dv6-1355dx. 


@Pa21 

 

This is an old machine, I can't find its specs to be able to work out what is its BT adapter (separately or from a combo wifi adapter).  From the following information, it does NOT have Bluetooth

 

              https://www.cnet.com/products/hp-pavilion-dv6-1375dx/specs/

 

You are using USB (nano) wifi adapter which does not have Bluetooth.  Probably you have to live with that then buy new machine OR you have to buy new USB wifi adapter with Bluetooth. For example

 

              https://www.amazon.com.au/Bluetooth-Adapter-Wireless-Receiver-External/dp/B07TVGD4HS

 

Regards.

BH
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I was able to use bluetooth with the last adapter that I had.  I had it and I could use it to connect my portable speakers,

my portable headphones, I used it to link to my printers.   

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