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kt_shields Tutor
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charger quit working on new laptop

N5Y09UA

I've only had my laptop a couple of weeks and the charger has quit working...the laptop will not charge. Help?!

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charger quit working on new laptop

You have a 1 year warranty. Fill out the form on the page to get warranty service:

https://support.hp.com/us-en/contact-hp/product/HP-15-f300-Notebook-PC-series-%28Touch%29/8961458/mo...

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kt_shields Tutor
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charger quit working on new laptop

That's what I've been trying to do. I can't figure out where on the page to file a warranty claim. I'm sorry, not very tech savvy! Thank you for your response.
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charger quit working on new laptop

About halfway down on the page in the link above. It says "Still need help.Complete the form... " Once you fill in the info be sure to click the button "Show Options".

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charger quit working on new laptop

@kt_shields

Did you get through the form and warranty service request or do you need more help?

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kt_shields Tutor
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charger quit working on new laptop

I finally got through and got and got the service request going! Thank you so much for your help!
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charger quit working on new laptop

Great news! Could you take a minute to click button Accept as Solution under the Reply that helped you? That way other owners looking for solutions will be helped as well.

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kt_shields Tutor
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charger quit working on new laptop

Done!
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charger quit working on new laptop

Thank you! And good luck with your laptop!

**Click Accept as Solution on a Reply that solves your issue**
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