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- <requestion> Re: compatibility of laptop covers(C & D parts...
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02-16-2017 07:41 PM
Dear HP
here is Korea. HP Korea has no parts that are compatible for my laptop. Because my laptop model has not come to HP Korea. so like having purchased the laptop from U.S, I must do parts for my laptop
before doing it,
I have question whether next covers(1,2,3) are compatible for my laptop model or not
C top part
1.http://ebay.auction.co.kr/?dir=shop&itemID=252670182056
2.http://ebay.auction.co.kr/?dir=shop&itemID=262612438811
D bottom part
3.http://ebay.auction.co.kr/?dir=shop&itemID=152427896703
Especially, are not only 1 but also 2 compatible to my laptop & 3-bottom cover ?
( Are there no any problems exception leapmotion not working ? it is enogh of my laptop only to work in fingerprint sensor working)
that is, are above all 1.2.3 part models compatibe for my laptop ?
thank you ~~~~~~~
Solved! Go to Solution.
Accepted Solutions
02-16-2017 08:00 PM
Hi,
Welcome to HP Support Forum
For C part:
1. Part number 720271-001 is for normal Envy 17-J series
2. Part number 736483-001 is for machines with Leap motion. Does your machine have Leap ? If yes, you need this part.
From HP Part store the first one is compatible with your machine.
For D part:
There are 52 products use part number 720225-001 and your machine is not on the list.
What is the model/product of your machine ? Please use the following instructions to find out the model/product of your machine:
http://support.hp.com/us-en/document/c00033108
Regards.
Regards.
***
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02-16-2017 08:00 PM
Hi,
Welcome to HP Support Forum
For C part:
1. Part number 720271-001 is for normal Envy 17-J series
2. Part number 736483-001 is for machines with Leap motion. Does your machine have Leap ? If yes, you need this part.
From HP Part store the first one is compatible with your machine.
For D part:
There are 52 products use part number 720225-001 and your machine is not on the list.
What is the model/product of your machine ? Please use the following instructions to find out the model/product of your machine:
http://support.hp.com/us-en/document/c00033108
Regards.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
02-16-2017 08:06 PM
Specs: http://support.hp.com/in-en/document/c04071569
Manual: http://h10032.www1.hp.com/ctg/Manual/c04091762
Your laptop did not come with LeapMotion capability from factory.
You need following parts -->
The first part you linked is the correct one:
Part No: 720271-001
Description: TOP COVER CURVE
Second part you linked is not compatible.
Third part you linked is not compatible, this is the one you need -
Page 55:
Part No: 736475-001
Description: BASE ENCLOSURE CURVE TS
For defective finger print module you need this part:
Page 71:
Part No: 720236-001
Description: FINGERPRINT READER MODULE
Regards
Visruth
02-17-2017 01:30 AM
hi
my machine is refurbished product
HP ENVY TouchSmart 17-j142nr Notebook PC (ENERGY STAR)
P/N: E8A22UAR#ABA
model: 17-J142NR
For D part
is not part number 720225-001 (Third part) I linked compatible for my machine ?
if so, is No: 736475-001 (Description: BASE ENCLOSURE CURVE TS) correct or what numbers ?
thank you
Regards
02-20-2017 11:00 AM
Dear HP
About your point, Part No: 736475-001 Description: BASE ENCLOSURE CURVE TS
(my laptop : ENVY TouchSmart 17-j142nr Notebook PC (ENERGY STAR)
P/N : E8A22UAR#ABA )
1. http://www.ebay.com/itm/HP-ENVY-17-J003-Bottom-Base-736475-001-/201365309980
(strangely, there is no my machine model on compatible list of linked website that seller wrote)
2. http://ebay.auction.co.kr/?dir=shop&itemID=332122989135
3. http://ebay.auction.co.kr/?dir=shop&itemID=282215203339
Are above 1,2,3 all parts( 736475-001 ) correct for my laptop ?
now May I buy one of them ?
thank you
Regards
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