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HP Recommended
HP ENVY TouchSmart 17-j142nr
Microsoft Windows 8.1 (64-bit)

Dear HP

here is Korea. HP Korea has no parts that are compatible for my laptop. Because my laptop model has not come to HP Korea. so like having purchased the laptop from U.S, I must do parts for my laptop

before doing it,

 I have question whether next covers(1,2,3) are compatible for my laptop model or not

 

C top part

1.http://ebay.auction.co.kr/?dir=shop&itemID=252670182056

2.http://ebay.auction.co.kr/?dir=shop&itemID=262612438811

 

D bottom part

3.http://ebay.auction.co.kr/?dir=shop&itemID=152427896703

 

Especially,  are not only 1 but also 2  compatible to my laptop & 3-bottom cover ?

( Are there no any problems exception leapmotion not working ? it is enogh of my laptop only to work in fingerprint sensor working)

 

that is, are above all 1.2.3 part models  compatibe for my laptop ?

 

 thank you ~~~~~~~

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

 

Welcome to HP Support Forum

 

For C part:

 

1. Part number 720271-001 is for normal Envy 17-J series

2. Part number 736483-001 is for machines with Leap motion. Does your machine have Leap ? If yes, you need this part.

 

From HP Part store the first one is compatible with your machine.

 

For D part:

 

There are 52 products use part number 720225-001 and your machine is not on the list.

 

What is the model/product of your machine ?  Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

6 REPLIES 6
HP Recommended

Hi,

 

 

Welcome to HP Support Forum

 

For C part:

 

1. Part number 720271-001 is for normal Envy 17-J series

2. Part number 736483-001 is for machines with Leap motion. Does your machine have Leap ? If yes, you need this part.

 

From HP Part store the first one is compatible with your machine.

 

For D part:

 

There are 52 products use part number 720225-001 and your machine is not on the list.

 

What is the model/product of your machine ?  Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended
Hi,


Specs: http://support.hp.com/in-en/document/c04071569

Manual: http://h10032.www1.hp.com/ctg/Manual/c04091762

Your laptop did not come with LeapMotion capability from factory.

You need following parts -->
The first part you linked is the correct one:
Part No: 720271-001
Description: TOP COVER CURVE

Second part you linked is not compatible.

Third part you linked is not compatible, this is the one you need -
Page 55:
Part No: 736475-001
Description: BASE ENCLOSURE CURVE TS

For defective finger print module you need this part:
Page 71:
Part No: 720236-001
Description: FINGERPRINT READER MODULE


Regards

Visruth
HP Recommended

hi

 

 my machine is refurbished product

 

HP ENVY TouchSmart 17-j142nr Notebook PC (ENERGY STAR)

 

P/N: E8A22UAR#ABA

 

model: 17-J142NR

 

For D part

 

is not part number 720225-001 (Third part) I linked  compatible for my machine ?

 

if so, is No: 736475-001 (Description: BASE ENCLOSURE CURVE TS) correct  or what numbers ?

 

thank you

 

Regards

 

 

HP Recommended

Yes what I posted is what is given compatible in your Manual and part listing in HP part surfer website.

HP Recommended

Dear HP

 

About your point, Part No: 736475-001 Description: BASE ENCLOSURE CURVE TS

(my laptop :  ENVY TouchSmart 17-j142nr Notebook PC (ENERGY STAR)

                          P/N :  E8A22UAR#ABA     )

 

1. http://www.ebay.com/itm/HP-ENVY-17-J003-Bottom-Base-736475-001-/201365309980

     (strangely, there is no my machine model on compatible list of linked website  that seller wrote)

 

2. http://ebay.auction.co.kr/?dir=shop&itemID=332122989135

 

3. http://ebay.auction.co.kr/?dir=shop&itemID=282215203339

 

 

Are above 1,2,3 all parts( 736475-001 ) correct for my laptop ?

 

now May I buy one of them ?

 

 

thank you

 

 Regards

HP Recommended

Yes they are good.

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