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‎11-29-2022 01:54 AM - last edited on ‎11-29-2022 10:47 AM by Retired

HP Recommended
Product: HP Stream - 14-ax016nl

Possiedo un laptop HP STREAM LAPTOP 14-AX0XX SERIE  [Personal Information Removed] CODICE 2EP17EA#ABZ acquistato nel 2018.

Da un paio di mesi ho notato che la ricarica della batteria è molto lenta(ma il pc e internet funzionano perfettamente),ho provato a lasciarlo in carica 24 ore(tanto uso il  pc solo per svago,quindi non ho esigenze particolari)ed era ancora al 90%!

Possibile che una batteria sia già esaurita dopo solo 4 anni?Premetto che carico il pc solo quando voglio poi usarlo,non lo lascio sempre collegato o spento per lungi periodi.Potrei eventualmente usarlo collegato alla rete?

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1 REPLY 1

‎11-29-2022 10:48 AM

HP Recommended

Hey @marinamonte36 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

Ric_Ob

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
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