cooling fan not working

[Sakshislaptop]

As I switch on my computer I get the screen cooling fan is not working

[Kuroi_Kenshi]

Hi @Sakshislaptop,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Hard Reset Your Laptop

• Shut down your laptop completely.
• Unplug the AC adapter and remove the battery if it's removable.
• Press and hold the power button for about 15 seconds.
• Reinsert the battery, plug in the AC adapter, and turn on your laptop.

Inspect and Clean the Fan

• Ensure the laptop is off and unplugged.
• Use compressed air to blow out dust and debris from the vents. Avoid using a vacuum cleaner as it can generate static electricity.
• Visually inspect the fan for signs of damage.

Update BIOS

• Visit the HP Support website and find your product by entering the model number.
• Check for any available BIOS updates. Follow the instructions on the HP website to update the BIOS, as this can sometimes resolve fan control issues.

Check Fan Connection and Functionality

• If you're comfortable with opening your laptop, you can check the internal connection of the cooling fan. Ensure proper connection.
• If the fan is not spinning or making unusual noises, it might need replacement.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,