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HP Recommended
CF1000 Laptop PC
Microsoft Windows 10 (32-bit)

My touchpad cursor has a hard time pointing at what I want to click on because it jumps up or down, shakes and at times moves around on it's own.

1 REPLY 1
HP Recommended

@Swogger Welcome to HP Community!

 

I understand the touchpad moves and clicks on its own causing issues around the desktop screen,


don't worry as I will be able to help you out, although, I will need a few details to provide an accurate solution:

  • Does this happen only with the browser such as Internet Explorer, Chrome (if yes, which browser are you using)?
  • Have you made any recent updates to your computer, software or hardware related?
  • When was the last time it worked fine (date)?

Check the Mouse options under control panel:

Start → Control Panel → Mouse → Buttons tab.
Check the box labeled "Use MS Office compatible scroll only."
Also, check the box below labeled "Scroll in active window only."

 
Attempt using an alternate/external mouse.

Uninstall and reinstall the drivers for your mouse:

Go to the Device Manager and select your mouse. Uninstall it and then restart your computer. During restart, your mouse driver will automatically be reinstalled.

  • 1.   Click on Start and type ‘Device Manager’.
  • 2.   Click Device Manager.
  • 3.   Click + sign next to Mouse.
  • 4.   Right-click on mouse entry and choose "uninstall".
  • 5.   Restart your computer.

Please update the BIOS.

 

Keep me posted for further assistance.

 

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!
 

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