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Solved!

delete hard drive

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Compaq Presario A900
Microsoft Windows Vista

We have a Compaq Presario A900 - we would like to wipe the hard drive and start fresh with an install of Windows 10.

 

Would you please tell us the steps to take to do so.  Thanks.

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KatMc

 

Actually, I would strongly advise AGAINST doing the Win10 Upgrade, primarily because it's practically a certainty that there are no HP Win10 drivers for your laptop. 

 

Sorry to be the bearer of bad news, but the problem you're up against is that Microsoft only supplies drivers with the most basic functionality, and what you really need for FULL functionality is the specialized drivers written for the specific hardware found in your HP PC -- and unfortunately, there are no HP Win10 drivers for your PC. HP only guarantees Win10 compatibility for machines made after August, 2013. HP does not have any schedule indicating when, or IF, they will be producing drivers for the older machines.

This means that your PC is most likely NEVER going to be fully functional under Win10 because the drivers it needs for full functionality simply do not exist! 

 

There are over 103 different models of your laptop, so if you could provide me the specific model number, I can check for HP Win10 drivers:  Finding Your HP Product Model Number | HP® Customer Support

 

Even Win7 PCs have a poor record of success doing the Upgrade to Win10, as I have done several and ALL had one serious problem or another, and two of them got trashed so badly I had to do a full factory restore to get them back to working condition.

 

And finally, the FREE Upgrade only applies to Win7 PCs or newer.  For older PCs, you have to purchase a license, and given the low likelyhood of the Upgrade working, that is going to cost over $100 USD just to find out you have wasted your money.

 

We can proceed once you provide the information.

Thanks

 

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You're right, it isn't sounding promising.

 

Here are the other numbers on the back of the laptop:

 

s/n: [Personal Information Removed]

pn/a: FE801UA#ABC

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@KatMc,

 

Your Compaq Presario A944CA Notebook PC is about 8.5 years old and came with Windows Vista installed. As previously stated, the upgrade to Windows 10 isn't free and the computer is most likely an unsuitable candidate for the upgrade.

 

If you have any further questions, please don't hesitate to ask.

 

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Frank

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KatMc

 

Thanks for providing the product information.

 

I was hoping that there were at least HP Win7 drivers for your PC, which would allow you to upgrade to Win7 and then, try the Upgrade to Win10.

 

But in checking your model, the latest HP drivers are for Vista.

 

That pretty much rules out upgrading your PC to Win10.

 

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