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device driver (Unable to connect Aurdino thru USB port)

HP Recommended
Example: HP Notebook N8M16PA#ACJ
Microsoft Windows 10 (64-bit)

While connecting "Arduino" using USB A to B cable, windows is not recognizing it. I have checked  connecting the same Arduino with other  laptop (windows 10 home edition) but it is not working. Please advise what to do?


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