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SHIRA-SL Student
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elitebook 840 G3 RJ45 Door

elitebook 840 G3
Microsoft Windows 10 (64-bit)

Hi,

We have received several insidents with elitebook 840 G3 RJ 45 door damaging physically. Please someone help me to find the door & spring or chassis bottom to buy online. 

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Teacher Teacher
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elitebook 840 G3 RJ45 Door

Thanks for the post and Welcome to HP Forums

 

I understand that this issue is related with the drop-jaw RJ-45 Ethernet port

 

This you can get it replaced with the part number

 

917396-001

 

Hope this helped.

I am an HP Employee

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SteveOrd Honor Student
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Hi,

 

Where can you actually buy this part, have tried 3 HP suppliers none of which can source the part!

 

Steve Ord

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Greg-S Honor Student
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I can get these if you are interested. They come in packs of 20 however. 

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SteveOrd Honor Student
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I would be very interested, let me know how I can contact you.

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Greg-S Honor Student
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SteveOrd Honor Student
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Can you send me a private message, I'm in the UK and can't dial international numbers? Thanks.

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tmetivier Honor Student
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I just had this replaced.  So I'd like to share for reference the part details. 

 

The actual part = 914220-001

However this came as part of a replacement kit = 821175-001

This kit had all sort of miniature plastics and covers that come in handy if you have taken it apart and lost some, but otherwise is just a lot more than you need to complete the repair. 

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