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failure id;9LNJXR-79UAGD-XD7V7F-60QB03

HP Recommended
notebook compaq 15-h055nl
Microsoft Windows 8.1 (64-bit)

hard drive short dst check FAILED

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HP Recommended

Hi:

 

Below is the failure report generated by the code you posted, minus your notebook's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
9LNJXR-79UAGD-XD7V7F-60QB03OKXXXXXXXXXX1/13/21303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

 

You will need to install a new hard drive, and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

HP 15 TouchSmart Notebook PCHP 15 Notebook PCCompaq 15 TouchSmart Notebook PCCompaq 15 Notebook PC M...

 

You may want to consider replacing the 500 GB mechanical hard drive with a better performing 500 GB solid state drive (SSD).

 

After you replace the drive, you can reinstall W8.1 for free by downloading the plain W8.1 64 bit ISO file from the link below.

 

Download Windows 8.1 Disc Image (ISO File) (microsoft.com)

 

Use the Microsoft tool that I zipped up and attached below that you will need to transfer the ISO file to a DVD or USB flash drive so that it is bootable, or you can use a different free utility such as Rufus.

 

After W8.1 has completed installing you can install the drivers and available software from your notebook's support page.

 

Notebook Compaq 15-h055nl (ENERGY STAR) Download di software e driver | Assistenza clienti HP®

 

 

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