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‎03-01-2021 03:49 PM

HP Recommended
Product: HP Pavilion x360 m3-u001dx (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

I ran an HP PC Hardware Diagnostic test and got this error, is there a way to repair the hard drive?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-01-2021 04:01 PM - edited ‎03-01-2021 04:02 PM

HP Recommended

Sorry no. Here is your translation:

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
RSJFN4-8GEAAC-GXGK7F-60SE03OK8CG63xxxWG11/27/20303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

 

You seem to have run this test a while back. What is going on now? Failed hard drives have to be replaced. You will find some online resources that speak of sector reallocation and other "repair" methods. It might work for a while but its Russian Roulette with your data. Likely at this point much of your data can be salvaged. This will also give you the chance to upgrade to an SSD. Post back if you want to go into details. 

View solution in original post

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1 REPLY 1

‎03-01-2021 04:01 PM - edited ‎03-01-2021 04:02 PM

HP Recommended

Sorry no. Here is your translation:

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
RSJFN4-8GEAAC-GXGK7F-60SE03OK8CG63xxxWG11/27/20303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

 

You seem to have run this test a while back. What is going on now? Failed hard drives have to be replaced. You will find some online resources that speak of sector reallocation and other "repair" methods. It might work for a while but its Russian Roulette with your data. Likely at this point much of your data can be salvaged. This will also give you the chance to upgrade to an SSD. Post back if you want to go into details. 

Was this reply helpful? Yes No
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