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‎05-07-2023 02:15 PM - edited ‎05-08-2023 01:20 PM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fb0000 (598V2AV)

The problem is that the fans do not turn on if you do not load the GPU.The CPU can heat up to 101 degrees, and the fans won't even turn on until the GPU warms up.How can this problem be solved?I think this is a bios-level problem.the last bios is worth it.

3 REPLIES 3

‎05-10-2023 07:26 PM

HP Recommended

Hi @Evgenyi531

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

It sounds like there may be an issue with the fan control system on your Victus by HP gaming laptop. Typically, the fans should turn on as soon as the CPU temperature reaches a certain threshold, regardless of whether or not the GPU is being used.

 

To troubleshoot this issue, you could try updating your laptop's BIOS and graphics drivers to the latest versions, as these updates may include bug fixes and improvements related to fan control.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support

I am an HP Employee.
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‎05-11-2023 05:28 AM - edited ‎05-11-2023 06:22 AM

HP Recommended

There is the latest bios and the latest drivers for the video card .The problem has remained.

 
Is it possible to roll back the bios somehow, I think it will help
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‎05-14-2023 01:44 AM

HP Recommended

Hi @Evgenyi531,

 

Thank you for your response, 

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

I am an HP Employee.
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