08-06-2020 05:24 AM - edited 08-06-2020 07:22 AM
I have accidental damage protection included in hp care pack registered on my laptop according to their policy we can claim apd once per 12 months of purchase of device but i have 3 year care pack now its 13 months of my laptop purchase and my laptop accidentally got damage and i raised complaint in hp and hp checked all things and at last they responded me that company rejected case as adp is only for one time approval.i want my laptop repaired under policy as i paid high ammount for care pack.i want my laptop repaired.
08-06-2020 06:42 PM
@bikramjeet Welcome to HP Community!
I understand your concern and I have brought your issue to the attention of an appropriate team within HP.
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