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    Know the Benefits of your HP account

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    Fix Windows 10 Update Issues

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Message 1 of 4
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Solved!

hard disc failed ,giving a failure id and product id.please help

HP Recommended

hp pc hardware diagnostics UEF1

    S   

     SMART CHECK:FAILED

FAILURE ID:94SMV3-0008K7-MFKSWJ-609E03

PRODUCT ID:H5V70EA#BH5

3 REPLIES 3
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Hi,


Hard drive had failed.

You've to replace it with a new one of similar form factor

Use HP Recovery USB that you should've created after first setup of this notebook to factory reset after replacement

If you need to salvage data from failed HDD, you could try booting from LiveCD​ and copy files you need to an external drive
https://help.ubuntu.com/community/LiveCD


Regards

Visruth
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KINDLY ASSIST ITS TOO URGENT GIVE ADVICE ON THE BASIC THING THAT I CAN DO

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HP Recommended


This is not the official HP technical support

This is a peer-to-peer consumer support forum

Members like you help each other

HP maintains no official presence here

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