Post new question
Question
Reply
 
Student
Posts: 1
Member Since: ‎05-18-2016
Message 1 of 2 (82 Views)

hard drive short dst check: failed

Product Name: pavilion f113dx
Operating System: Microsoft Windows 10 (64-bit)
I'be had my computer for about 18 months and yesterday when I tried to start it it said preparing automatic repair. I did a system test and it said hard drive short dst failed . Failure id: GTTW67-7A984B-MFPV7F-60TW03. I no longer have a warranty for the laptop I was wondering if there was a way for me to fix the problem myself.
Reply
0 Kudos
Grad Student
Posts: 233
Member Since: ‎06-19-2013
Message 2 of 2 (71 Views)

Re: hard drive short dst check: failed

[ Edited ]

hello

 

 

The 24 character error code is a failure of the short Disk Self Test ( DST ) and would indicate that the Hard Drive is failing and needs to be replaced.

 

If your notebook is still under warranty, contact HP and arrange to have the drive replaced - If needed, you can check your warranty status Here.

 

else you can purchase a hdd and install it yourself, for OS disk you can contact hp

If you live in the US, contact HP Here.

 

 

#hpexpertday

Regards;
Smiley
I am an HP employee
Please click the White Kudos star to say thanks for helping.
Please mark Accept As Solution if my help has solved your problem.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation