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Honor Student
Posts: 4
Member Since: ‎02-07-2014
Message 1 of 6 (564 Views)

hey my computer screen is black with a Cairo blinking at the top left corner

My laptop screen is black when I turn it on with a blinking cursor in the top left corner
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HP Support Agent
Posts: 10,400
Member Since: ‎08-31-2013
Message 2 of 6 (542 Views)

Re: hey my computer screen is black with a Cairo blinking at the top left corner

[ Edited ]

Hi bigjohnswifedee, welcome to the HP Forums. What is the model number of your notebook? What version of Windows is installed?
How Do I Find My Notebook Model Number?

Which Windows operating system am I running?

TwoPointOh
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Honor Student
Posts: 4
Member Since: ‎02-07-2014
Message 3 of 6 (536 Views)

Re: hey my computer screen is black with a Cairo blinking at the top left corner

G6-336NR
Honor Student
Posts: 4
Member Since: ‎02-07-2014
Message 4 of 6 (534 Views)

Re: hey my computer screen is black with a Cairo blinking at the top left corner

Windows 8
Honor Student
Posts: 4
Member Since: ‎02-07-2014
Message 5 of 6 (533 Views)

Re: hey my computer screen is black with a Cairo blinking at the top left corner

No it's Windows 7
HP Support Agent
Posts: 10,400
Member Since: ‎08-31-2013
Message 6 of 6 (519 Views)

Re: hey my computer screen is black with a Cairo blinking at the top left corner

[ Edited ]

I think you meant "g61-336nr", so I will go with that. Pick the closest match in this troubleshooting document for instructions: Computer Does not Start (Windows 7, Vista, XP)

TwoPointOh
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