hi i have bought wireless mouse i want to know how to change its polling rate size please tell me

[Babneett]

hi i have bought new wireless mouse i want to know how to change its polling rate size please tell me its VID is '3938'

[VikramTheGreat]

Hi @Babneett,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

To change the polling rate of your HP wireless mouse, please follow these steps:
 

1. Check for Dedicated Software:
   • Visit the HP Support website and enter your mouse model to see if there's dedicated software available.
   • If software is available, download and install it.
   • Within the software, look for settings related to "Polling Rate" or "Report Rate" and adjust as desired. 
      
2. Manual Adjustment via Button Combinations:
   • Some mice allow polling rate changes through specific button combinations.
   • For example, certain models use the following method:
     • Unplug the mouse.
     • Hold down specific buttons (e.g., buttons 4 and 5) while plugging the mouse back in.
     • Release the buttons after the mouse powers up.
   • Please refer to your mouse's user manual for exact instructions, as this method varies by model.
      
3. Using Operating System Settings:
   • Some operating systems allow polling rate adjustments through system settings.
   • However, this feature is not universally available and depends on the OS version and mouse compatibility.

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support