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hindge broke on my x360 laptop breaking the screen.

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14m-cd0006dx
Microsoft Windows 10 (64-bit)

The hinge on my laptop broke, through no fault of mine and broke the screen. I can see on your forum this has been an on going problem with this  model and I can't even get any one to talk to me. This was a gift from my  Husband. It sat on my dinning room table and was used sparingly, mostly to pay bills. It was never abused. I have had it for just over a year. WE are retired and live on a fixed income, affording a replacement will be a hardship. I want to thank HP for being so understanding and not even talking to me. I will not buy another HP.

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@milomommy

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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