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‎02-03-2022 08:21 PM

HP Recommended
Product: HP Pavilion
Operating System: Microsoft Windows 10 (64-bit)

Messages last received: "Currently, this hardware (hp DVDRAM GU70N) is not connected to the computer (Code 45). To fix this problem, reconnect this hardware device to the computer."

Category:
4 REPLIES 4

‎02-04-2022 08:21 AM - edited ‎02-04-2022 08:22 AM

HP Recommended

How about identifying your notebook.

The error 45 is an operating system issue.  Running a DISM or SFC repair might fix the issue.  Otherwise, you could try restoring the OS to a date before the issue raised its head. 

 

If you need help in performing those methods, just let me know.

 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎02-04-2022 11:50 AM

HP Recommended

It's a hardware issue, so the suggested solution did not work. When I double checked the DVD Firmwares and Drivers icon, it returned the msg, "No burner found." 

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‎02-04-2022 12:15 PM

HP Recommended

The Burner was disconnected when I pressed "uninstall" tab in the hp DVDRAM GU70U Hardware Dialog Box under the Device Manager of the Control Panel. I did not physically remove the burner. Since then the DVDRAM was not a hardware of the Laptop, for the list of the hardwares of the laptop does not have it now. 

 

 

 

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‎02-04-2022 02:09 PM

HP Recommended

To be clearer, it should read, "The burner was disconnected because I had pressed the 'uninstall' tab in the Hardware Dialog Box under the Device Manager of the Control Panel." Even though I did not physically remove the burner, the burner was not a hardware of the Laptop since then, for the list of all the hardwares of the laptop does not have it now. 

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