• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎02-08-2025 07:10 AM

HP Recommended
Operating System: Microsoft Windows 11

where is the insert key on hp envy x360 2-in-1 16-ac0xxx poly studio. There is no number pad, so don't tell me to type FN + 0. Also, FN = E does not work. There is no INS on any key on the keyboard.

Category:
Reply
1 REPLY 1

‎02-13-2025 02:46 AM

HP Recommended

@chetjr, Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding missing number pad!  
We're thrilled to have the opportunity to assist you and provide a solution.

 

On the HP Envy x360 2-in-1 16-ac0xxx, which lacks a dedicated Insert (INS) key, you may need to try alternative methods:

 

1. Use On-Screen Keyboard

  • Press Windows + Ctrl + O to open the On-Screen Keyboard.
  • Look for the Insert (Ins) key and click it.

2. Use a Keyboard Shortcut

  • Some HP Envy models map Insert to Fn + E, but since you mentioned it doesn’t work, try:
    • Fn + PrtSc (Print Screen)
    • Shift + 0 (rare, but works on some models)

Let me know if you need further help!

 

Take care, and have an amazing day! 
 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

 

Regards, 

ZOEY7886
I am an HP Employee

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.