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hp pavilion i5-8300H Laptop Freezes and screen glitches

HP Recommended
Example: Pavilion i5-8300H
Microsoft Windows 10 (64-bit)

My hp pavilion i5-8300H Laptop randomly Freezes the screen and the keyboard and the screen glitches when you hit on the touch pad or even shake it a bit

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@Nick202


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please run a System Test and try reproducing the issue during the Test and let me know what happens

 

- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests, then click Extensive Test.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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