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HP Recommended

Please advise what is the replacement battery model I could use for HP Pavillion TS Sllekbbok 14 model??

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Your machine is an HP Pavilion TouchSmart 14-b172tx Sleekbook notebook. Please keep or bookmark the following link:

 

    http://partsurfer.hp.com/Search.aspx?SearchText=D9H69PA

 

It uses battery part number:  695192-001 which is not available from that store. Please try:

 

     http://www.battdepot.com/au/opn/notebook+battery/hp/695192-001/lhp258.aspx?gclid=CP_yp-iNltACFYeYvAo...

 

Or search in your country.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

We need to know what is it. Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hello,

Product Number -  D9H69PA#ACJ,

Product Name - HP Pavillion Sllekbook 14

 

Thanks and regards

HP Recommended

Hi,

 

Your machine is an HP Pavilion TouchSmart 14-b172tx Sleekbook notebook. Please keep or bookmark the following link:

 

    http://partsurfer.hp.com/Search.aspx?SearchText=D9H69PA

 

It uses battery part number:  695192-001 which is not available from that store. Please try:

 

     http://www.battdepot.com/au/opn/notebook+battery/hp/695192-001/lhp258.aspx?gclid=CP_yp-iNltACFYeYvAo...

 

Or search in your country.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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