cancel
Showing results for 
Search instead for 
Did you mean: 
Veronique1
New member
3 2 0 0
Message 1 of 5
217
Flag Post
HP Recommended

hp pen 839082-003

hp elitebook x360 1030 G2
Microsoft Windows 10 (64-bit)

I have a hp pen 839082-003 compatible with my hp elitebook x360 1030 G2. I'm trying to configure the buttons of the pen but the hp pen control application from the Microsoft store isn't compatible with my PC. How could I configure the buttons of my pen?

 

 

4 REPLIES 4
Level 11
Level 11
2,453 2,394 294 915
Message 2 of 5
175
Flag Post
HP Recommended

hp pen 839082-003

Hello @Veronique1,

 

That's quite strange.

 

For now, could you update any graphics drivers at your Software and Driver's page here? You can also use HP Support Assistant to automatically install any drivers that need updating. 

0 Kudos
Veronique1
New member
3 2 0 0
Message 3 of 5
160
Flag Post
HP Recommended

hp pen 839082-003

Hello EddyK,

 

I've used the HP support assistant and installed all drivers, but I'm still not able to download the hp pen control from the microsoft store. It says the application is not compatible with my computer.

 

Is there any other way to set up the pen buttons?

0 Kudos
Level 11
Level 11
2,453 2,394 294 915
Message 4 of 5
124
Flag Post
HP Recommended

hp pen 839082-003

Hello @Veronique1,

 

Sorry about the late response. Did the pen have instructions telling you to install HP Pen Control? 

 

Now that I think of it, I believe this is a bluetooth pen which can be configured in Settings. Firstly, pair the pen through Bluetooth. Go to Settings > Devices > Add Bluetooth or other device > Bluetooth. Press and hold the HP Pen's button on the top for 5 seconds to enter pairing mode.

 

Once it's paired, go to Pen & Windows Ink (Still under Settings > Devices) and scroll down to adjust Pen shortcuts. 

 

Let me know how it goes.

0 Kudos
Veronique1
New member
3 2 0 0
Message 5 of 5
99
Flag Post
HP Recommended

hp pen 839082-003

Hello EddyK,

 

Thanks for your help. There was no pen instructions in the box so the hp pen control app is what I have read in other forums.

 

Yes I paired my pen and I was able to adjust only the button at the end of the pen in the settings, but there is nowhere where I can change the 2 side buttons shortcuts ?

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation