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Peterh4
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hp spectre x360 ap0004tu literally burning and fans won’t turn on

Hp spectre x360 ap0004tu
Microsoft Windows 10 (64-bit)

I have been using this laptop for 3 days and it’s burning, not warm, literally burning my finger. And the fans won’t even turn on after many restarts. The laptop makes weird electrical static noises when it overheats.

I am so frustrated with hp laptops always overheating. I payed 2,000 for this and I might have to get a refund. Please help

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hp spectre x360 ap0004tu literally burning and fans won’t turn on

@Peterh4 

 

3 day old notebook is under hardware warranty.

 

Please contact HP Technical Support - speak with an HP representative who can offer options and solutions.

 

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HP Spectre x360 - 13-ap0004tu

 

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Kind Regards,
Dragon-Fur
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Peterh4
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hp spectre x360 ap0004tu literally burning and fans won’t turn on

I turned it on for 1 minute on the home page without websites or software open and it just overheats like crazy. (not warn, but burning!) When i turn it on, the internals make electrical sparking noises, like the internals are broken or something?

I reseted  the BIOS settings and its all up to date. The fans just refuse to turn on!  

I don't get it; it's a new 2,000 dollar laptop and after 4 days of usage, i'm going to have to replace with a new one.

what a waste of money!

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